7 Ways AI Is Being Used in CRM Software Development
Introduction: CRM, AI, and the Digital Balancing Act Let’s face it—CRM systems have long been the double-edged sword of modern business. On one side, they promise structure, scalability, and seamless customer interactions. On the other? Clunky interfaces, manual data entry, and salespeople pretending they “forgot” their login credentials. We’ve seen both ends of that spectrum (and yes, the second one is way more common). Enter Artificial Intelligence—not as a buzzword (though it wears that hat well), but as a legitimate game-changer in CRM software development. AI doesn’t just make systems smarter. It makes them workable. No more sifting through spreadsheets Read More
