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Custom CRM Software Development Company

We have the capability to rapidly create and deliver a customized CRM solution tailored to your organization's requirements.

Our commitment lies in providing efficient and effective CRM systems, reflecting our dedication to your success. Trust in our capability to navigate the intricacies of custom CRM development, delivering solutions that precisely align with your objectives.

  • Core expertise to develop SaaS based CRM
  • Pool of experienced CRM developer for various tools and technologies
  • Get fully customize CRM
  • Successfully delivered 50+ custom CRMs for various industries
  • Simulate your enterprise process with custom CRM development

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With Years Of Expertise, We Have Successfully Created Multiple CRM Solutions Tailored For Various Industries

In the dynamic landscape of Customer Relationship Management (CRM), Kanhasoft has amassed significant experience over the years. Our portfolio includes the development of tailored CRM applications for individual companies and versatile SAAS-based CRMs, showcasing our commitment to adaptability. What distinguishes us is our proficiency in crafting bespoke solutions for diverse industries, delivering customize CRMs for everyday business needs and specialized versions for sectors like Real Estate, Manufacturing, Salons, Fintech, Construction, Social Media, Education, Music, Food & Beverages, Logistics, and Inventory Management and more. We develop user-friendly CRM solutions that are designed with a strategic focus on effective customer relationship management. Kanhasoft remains dedicated to innovation and client satisfaction, underscoring our commitment to providing impactful CRM tools that cater to the unique demands of each industry we serve.

Benefits Of SaaS (Software As A Service) Based CRM Development

Creating a SAAS-based CRM brings two big advantages. First, you can use it for your own organization, making things work better. Second, you can sell it to other companies like yours and earn money through subscriptions. The key advantages include:

Internal Efficiency

SAAS-based CRM systems enhance organizational efficiency by streamlining customer relationship management processes. This internal optimization translates to improved productivity, collaboration, and overall operational effectiveness.

Cost-Effective Revenue Generation

By developing a SAAS CRM, organizations can extend the utility of their solution to other similar companies on a subscription basis. This not only serves as an additional revenue stream but also proves cost-effective for client companies, as they avoid the upfront costs associated with traditional CRM implementations.

Scalable Business Model

SAAS CRM development enables businesses to adopt a scalable business model. As the user base expands, the subscription-based approach ensures a steady and scalable revenue flow, allowing for proportional growth without the need for extensive infrastructure investments.

Continuous Innovation and Updates

The subscription model encourages ongoing innovation, as providers strive to deliver value to customers to retain subscriptions. This ensures that the CRM solution remains updated with the latest features and technologies, enhancing its long-term viability.

Market Expansion

Selling the SAAS CRM to other organizations broadens market reach. This expansion not only diversifies the customer base but also establishes the organization as a reputable provider in the CRM space, potentially attracting more clients.

Reduced Financial Risk

SAAS CRM development mitigates financial risks associated with traditional software development and sales models. The subscription-based revenue structure provides a predictable income stream, making it easier to manage financial projections and allocate resources effectively.

Global Accessibility

SAAS-based CRM solutions, being cloud-based, offer global accessibility. This ensures that organizations and clients can access the CRM system from any location, fostering collaboration and adaptability in today's dynamic business environment.

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Out Of The Box Features Your Custom CRM Software Should Have

Empower Your Business with Seamless Efficiency – Where Every Lead, Communication, and Opportunity Aligns for Success!

Lead Management

Simplify the process of gathering potential customers' information from your website and various sources. This feature helps you organize and streamline the initial stage of customer acquisition, making it easier to track and manage leads efficiently.

Contact Management

Enrichment of your contact list by adding more details about each connection. This feature ensures a comprehensive and organized view of your contacts, providing valuable insights for better communication and relationship-building.

Communication Management

Easily keep track of your calls and emails within the CRM. This feature ensures seamless communication tracking, allowing you to monitor interactions effectively and stay informed about your correspondence with clients and leads.

Opportunity Management

Gain a clear and simple overview of potential business opportunities. This feature helps you visualize and manage potential deals, making strategic decision-making more straightforward and informed.

Drip Campaign Management

Initiate automated conversations with leads and maintain consistent follow-ups. This feature allows you to engage potential customers through automated communication, ensuring a structured and ongoing interaction that enhances customer engagement.

Appointment and Scheduling

Seamlessly integrate your CRM with calendars like Calendly or Google Calendar. This feature simplifies scheduling by allowing you to connect directly with popular calendar tools, making appointment management more efficient.

Workflow and Task Automation

Improve organizational efficiency by automating tasks and workflows. This feature streamlines routine processes, ensuring that tasks are completed automatically, saving time and enhancing productivity.

Email Campaigns and Tracking

Send emails effortlessly and track their performance. This feature optimizes your email outreach efforts by providing insights into campaign performance, allowing you to refine and improve your communication strategy.

Hubspot Sync

Effortlessly sync and collaborate with Hubspot. This feature ensures seamless integration with Hubspot, enhancing collaboration and data consistency between the CRM and Hubspot.

Legacy Data Migration

Easily transition and migrate historical data. This feature provides user-friendly methods to migrate old data, ensuring a smooth and efficient transition to the new CRM system.

Integration with Quotation Management

Streamline the quotation process by integrating with relevant systems. This feature enhances quotation management by connecting the CRM with systems involved in creating and managing quotes.

Custom Fields and Column Sequence

Tailor your CRM experience by creating personalized fields and organizing columns. This feature allows you to customize the CRM interface to better suit your specific needs, ensuring a user-friendly and efficient workflow.

Reporting through Reports and Dashboards

Access insightful information through clear and organized reports and dashboards. This feature provides a comprehensive view of your data, allowing you to make informed decisions based on well-organized and visually appealing reports.

Chrome Extension for Gmail

Simplify your workflow by accessing CRM tools directly within Gmail. This feature allows you to seamlessly integrate CRM features into your Gmail interface, enhancing convenience and productivity.

Mobile App with Limited Features

Stay productive on the go with essential CRM features available through a user-friendly mobile app. This feature ensures that you can access key CRM functionalities anytime, anywhere, making it easier to manage tasks and stay connected while away from the desk.


Enhance CRM capabilities by connecting with various tools like Gmail, QuickBooks, Xero, DocuSign, Calendly, Twilio, Zapier, and more. This feature expands the functionality of your CRM by integrating with a diverse range of third-party applications, providing a more holistic and interconnected business solution.

Why You Need custom CRM Software Development Company?

Proper Organization

Proper Organization

A professionally designed custom CRM software solution saves your time and effort. You don’t have to turn the table upside down in search of clients’ details such as their phone number, email ID, email history, call history, etc. Strategically designed custom CRM will keep all the details just a few clicks away. It keeps all your data in a highly organized manner so that you can easily access them as and when required.

Streamlined Communication

Streamlined Communication

A custom CRM software streamlines your organization’s internal communication. From finding a year-old lead to collaborate with the teams internally, custom CRM development is meant to streamline your internal communication. Your staff can easily get all required information of customer history.

Proper Organization

Customer Intimacy

Customer intimacy is the process of getting closer to your customers to identify your customer pain areas. This results in the tailoring of your products & services with problem-solving capabilities and greater adaptation of products to customer needs. The solution developed by our team of custom CRM developers in India can help you capture critical information about your customers and their behaviours and enable targeted marketing, product development, and sales activities.

Streamlined Communication

Better Reporting

In the absence of a custom CRM solution for your organization, different salespeople, managers, and leaders will face difficulties in consolidating the necessary data and coming up with proper reporting. CRMs make data entry uniform, meaning managers can easily combine and analyze data to understand the overall health of the sales organization. Thus, custom CRM Development Services in India by Kanhasoft can increase business sales.

List Of CRM We Have Developed and Implemented

A SaaS based ERP tool and a Marketplace platform developed for one of the leading real estate property company in South Africa. The marketplace platform allows general users to book space/units on rent from companies registered on the platform. The architecture of this system is on SOA with multi-tenancy. The main aim of this solution is to provide a common platform for tenants and storage companies for business.

CRM & Marketplace Application for Storage Industry
CRM & Marketplace Application for Storage Industry
CRM & Marketplace Application for Storage Industry

An end-to-end SaaS based Project Management & Custom CRM system for any product & service company. Any company admin can create their organization account and a separate sub-domain is automatically created for them to access. Various modules include customer database, project management, quotation/work order/PO management, task scheduling, reminders, invoicing, reporting & communication module.

Project Management CRM System
Project Management CRM System
Project Management CRM System

A CRM & service management tool for executive services industry, which allows access to company officials and service executives. Companies who offer executive documentation services like human resource, financial services, licensing and insurance management can use this solution to track their operations. When documents are uploaded for any service, the admin receives an instant notification, can review the document and share his comments. Companies can also review their freelancer/staff who performs the services.

Service CRM system
Service CRM system
Service CRM system

A compact yet intuitive lead tracking system developed for a Real Estate mogul in North America. This system allows user to create a lead, track their progress, create reminders and add follow up details. Users can manage the status of the leads. The admin has access to some highly graph-oriented reports to track staff performance.

Lead Tracking System
Lead Tracking System
Lead Tracking System

A comprehensive SaaS based Building & Condo management system for South African region. This tool allows a property owner to register and manage their property operations like contact management, building facility bookings, news & updates, building document repository, conducting online meetings and much more. Building owners can conduct online meetings and also accept votes from the members with implementation of quorum rules.


iDrive is the best custom CRM solution that improves visibility into all your activity and helps you develop a trustworthy relationship with your clients. Also, it provides a centralized platform for the sales team to manage customer interaction prioritize activities as per the needs, which enhances customer experience. It offers real-time collaboration with flexible, Kanban view in your project management software CRM system that is customizable and integrated with google workspace. iDrive offers seamless task automation, email templates, calendars, reports, leads, opportunities, and more. It has also mobile apps and chorme extension available.

iDrive CRM Solution
iDrive CRM Solution
iDrive CRM Solution

Arcade CRM provides cloud-based custom CRM solutions. It features seamless integration with Gmail and offers a unified user experience directly from Gmail. Our Arcade CRM allows a rich contact, leads, tasks, events, discussion board, and document management. Moreover, it provides Twilio integration for browser callings, interactive dashboards & intuitive reports. Our custom CRM development solutions assure your businesses with improved functionality, reduced costs & increased operational efficiency. We help businesses to streamline customer-centric processes & boost profitability.

Arcade CRM Solution
Arcade CRM Solution
Arcade CRM Solution

Our Technology Stacks for Custom ERP Development

















Our Custom CRM Development Process: Well-Organized and Fast

Exploration Exploration

  • Look at how you do things now that the CRM will help with, like tasks you do by hand, things that are annoying, and take a lot of time.
  • Find ways to make these tasks work better.
  • Talk to people and ask them what they need from the new system.
  • Figure out where the CRM will get information from, both inside and outside the company.
  • Learn about the people who will use the CRM, like their jobs and what they need it to do.

Designing the ERP ConceptDesigning the CRM Concept

  • Think about how different people will use the CRM.
  • Make a plan for what the CRM needs to do.
  • Plan how the CRM will work with other tools.
  • Write down how the CRM will be built, including the best tools and technologies.
  • Guess how long the project will take and how much it will cost.

Developing the ERP Developing the CRM

  • Make everything you planned for the CRM, whether it's changing how the CRM looks or creating new parts from the beginning.
  • Connect the CRM to other systems using APIs.
  • Check if the CRM works well, fits with other tools, stays secure, and is easy to use.
  • Once you're sure the CRM is good, make it live and available for everyone to use.

Responsive and Inclusive Supporting the CRM

  • Teach users how to use the system and help them with any questions or worries they have.
  • If needed, provide L1, L2 and L3 support services.

Industries We’ve Served With Professional Custom CRM Solutions

For years, we have been the best custom CRM software development company in India, and for all those years, we have served clients belonging to different industries and domains.

Industries Served for web and mobile app development

Success Stories:

Hear What Our Clients Have to Say!

Chris Nan

Kanhasoft completed the all of the project specifications within the designated timeline and internal personnel are happy with the quality. The team’s prompt communication and level of past experience in the industry helped them deliver a product that surpassed all expectations.

Chris Abra

Technology Manager, Passion Sports

Kanhasoft delivered a high-quality website and met all expectations. A detailed QA style ensured accuracy during the process and Kanhasoft provided value and a good working relationship. Advocacy groups are impressed by demonstrations and users are pleased.

Dan Engel

CEO, Patient True Talk
Anupam Pandey

I cannot say enough good things about KahnaSoft. They did excellent work and working with them was easy. They greatly exceeded our expectations and I highly recommend them!

Ken Ravazzolo- President

DME data solutions
Siyan Zhao

Manoj and his team has been responsive, diligent and provided a great value-added solution. This team is very professional, and highly skilled in their field of expertise...

Rehan Afzal

United States

Kanhasoft delivers! Not only do they follow your specifications, they add functionality and features you don't even think about. They were able to deliver a very complex...

Alwyn Pretorious

John Green

They did a great job! I am looking forward to working with them in the future.

Royal Hartwig

President, The Royal real estate family

Kanhasoft performed a great work and delivered an excellent outcome for our project. The teams subject matter expertise is excellent...

Silvano Brocca

Royal Eagle Security Services

Would highly recommend to any future company to partnership with Kanhasoft. They are professional, and highly skilled in their field of expertise...

Aritz R.

Carecloud S.A.S

Custom CRM Development: Frequently Asked Questions (FAQs)

We have successfully delivered custom CRM solutions across various industries, including Real Estate, Manufacturing, Salons, Fintech, Construction, Social Media, Education, Music, Food & Beverages, Logistics, Inventory Management, and more.
SAAS-based CRM development offers internal efficiency, cost-effective revenue generation, a scalable business model, continuous innovation, market expansion, reduced financial risk, and global accessibility. It streamlines processes, ensures a steady revenue flow, fosters scalability, encourages innovation, expands market reach, mitigates financial risks, and provides global accessibility.
Our CRM solutions encompass lead management, contact enrichment, communication management, opportunity visualization, drip campaign automation, appointment and scheduling integration, workflow automation, email campaign tracking, Hubspot sync, legacy data migration, integration with quotation management, custom field management, proper reporting, Chrome extension for Gmail, mobile app with limited features, and integrations with various tools like Gmail, QuickBooks, Xero, DocuSign, Calendly, Twilio, Zapier, and more.
Custom CRM development ensures uniform data entry, making it easier for managers to consolidate and analyze data. This facilitates better reporting, offering insights into the overall health of the sales organization and enabling informed decision-making.
Our well-organized and fast custom CRM development process includes exploration, where we understand current processes and user needs; designing the CRM concept, where we plan functionalities and integrations; development, where we implement planned features; and supporting the CRM, which involves user training and support services.

No, Kanhasoft does not provide customization services for readymade CRM tools such as Zoho, Oddo, Parfex CRM, Salesforce, NetSuite CRM, and similar ones. However, we can integrate these CRM tools into your custom CRM.

Also, we offer development services in creating a custom CRM from the scratch and improving/enhancing your existing custom CRM.