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Top-Rated AI-Driven CRM Development Services

Custom CRM Software Development Services

Kanhasoft is a trusted AI-Powered custom CRM software development company specializing in building scalable, secure, and business-driven CRM solutions. We design CRM platforms tailored to your workflows, customer journeys, and growth goals, helping organizations strengthen relationships, automate processes, and gain real-time visibility into customer data.

  • Scalable Architecture from Day One
  • Proven Custom CRM Experience Across Multiple Industries
  • Built to Handle Complex, Real-World Operations
  • Dozens of Custom CRM Implementations Delivered Successfully
  • Seamless Integration with Your Existing Systems
  • AI-Ready & Automation-Focused CRM Development
  • Long-Term CRM Technology Partner for Global Businesses
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    Deal/Opportunity Management

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    Activity Management

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    Sales Automation

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    Reporting & Analytics

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    Lead Management

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    Contact Management

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    User Management & Permissions

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    Customer Support

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  • Arcade
  • Immersion-Neuroscience
  • iDrive CRM
  • Truckerpilot
  • Caire
  • Helium
  • USApath
  • ePIP
  • AnteraSoftware_USA
  • Aexdo
  • Fast folge
  • i Kids
  • Room_Price_Genie
  • Nrmapp
  • Stirista
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Kanhasoft Logo

13+ years

CRM development experience

AI-Powered

custom CRM platforms

Time-Zone

Aligned with Clients

Transparent

communication

Solutions

support Sales

Manage complex

workflows

Empower

leadership teams

Why Choose Kanhasoft for Enterprise CRM Development in the USA, Europe, UK, Israel, Switzerland & UAE

We specialize in building enterprise-grade AI-Powered custom CRM solutions for fast-growing companies and global organizations across the USA, Europe, the UK, Israel, Switzerland, and the UAE. We don’t deliver off-the-shelf CRM systems, we engineer scalable, secure, and data-driven CRM platforms that streamline customer journeys, enable continuous client engagement, and provide real-time visibility into sales pipelines, revenue performance, and operations. 

With 13+ years of CRM development experience, we design fully customized CRM systems aligned with your business model, industry regulations, and internal workflows. Our enterprise CRM solutions support Sales, Marketing, Customer Support, and Operations through intelligent automation for tasks, reminders, approvals, and cross-team collaboration, helping organizations improve productivity and achieve measurable ROI. 

We have delivered AI-Powered custom CRM platforms for real estate enterprises, franchise networks, healthcare organizations, logistics companies, professional services firms, and SaaS businesses operating across multiple regions. Each CRM is purpose-built to manage complex workflows, large data volumes, and cross-border operations, not generic feature checklists. 

Our enterprise CRM solutions include advanced analytics, real-time dashboards, sales forecasting, and actionable KPIs that empower leadership teams to make confident, data-backed decisions. Your CRM becomes a strategic growth platform, not just a customer database. 

We build secure, enterprise-ready AI-Powered CRM solutions with role-based access controls, audit logs, and high-availability architecture, deployed on AWS, Azure, or GCP. With 24/5 global support, time-zone-aligned teams, and transparent communication, Kanhasoft is a trusted CRM development partner for enterprises worldwide. 

Choose Kanhasoft to build an enterprise CRM that scales across regions, teams, and markets, without compromise. 

Innovate. Integrate. Inspire.

We innovate with AI-driven, cutting-edge technology, integrate seamless solutions, and inspire digital transformation across industries.

Projects Completed

500+

Projects Completed

Years of Experience

13+

Years of Experience

Happy Client

350+

Happy Client

Specialist

85+

Specialist

5 star Rating Reviews

18,875 Working Hours $500K+ Earned

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Types of Custom CRM Solutions We Build for Different Industries

We don’t believe in one-size-fits-all CRM platforms. Every industry operates with unique workflows, customer journeys, data models, and compliance requirements, and your CRM should be designed to support those realities, not fight them.

We build industry-specific custom CRM solutions that align with real operational needs, business logic, and growth goals. Where it delivers measurable impact, we enhance CRM platforms with AI-powered intelligence to improve decision-making, automation, and customer engagement.

Real Estate CRM

Real Estate CRM

Built for brokers, developers, and real estate agencies to manage leads, properties, site visits, follow-ups, commissions, and deal pipelines, enhanced with AI-based lead scoring and buyer behavior insights.

Manufacturing CRM

Manufacturing CRM

Designed to support distributor networks, RFQs, order tracking, vendor coordination, production-linked sales data, and long sales cycles, powered by workflow automation and predictive demand intelligence.

Healthcare CRM

Healthcare CRM

Developed for clinics, hospitals, and healthcare providers to manage patient relationships, appointments, referrals, communications, and compliance workflows—built with strong data security, role-based access, and AI-driven patient engagement insights.

SME & Small Business CRM

SME & Small Business CRM

Built for small and mid-sized businesses to manage leads, customers, sales pipelines, follow-ups, invoicing, and team activities, offering simplified workflows, automation, and scalable features that grow with the business.

Service-Based Business CRM

Service-Based Business CRM

Designed for agencies, consultancies, and professional service providers to manage clients, tasks, contracts, billing, and communication, enhanced with AI-powered recommendations and productivity automation.

Logistics & Supply Chain CRM

Logistics & Supply Chain CRM

Tailored for shipment tracking, customer communication, vendor coordination, service requests, and SLA management, offering real-time visibility, operational dashboards, and workflow automation.

Inventory & Distribution CRM

Inventory & Distribution CRM

Focused on order lifecycle management, customer accounts, inventory-linked sales tracking, pricing logic, and partner management, integrated with ERP systems and advanced analytics for better control and forecasting.

Fintech & Financial Services CRM

Fintech & Financial Services CRM

Focused on secure customer onboarding, compliance tracking, KYC workflows, transaction visibility, relationship management, and data protection, strengthened by AI-driven risk analysis and intelligent customer segmentation.

Construction & Infrastructure CRM

Construction & Infrastructure CRM

Built to manage contractors, bids, projects, approvals, client communication, and document workflows, combined with role-based access controls, milestone tracking, and operational visibility.

Education & EdTech CRM

Education & EdTech CRM

Designed for student enrollment, admissions, engagement tracking, communication automation, lead nurturing, and lifecycle management, supported by AI-driven engagement, retention, and performance analytics.

Discover how businesses across industries use our custom CRM solutions to scale operations and improve decision-making.

What our clients say

Kanhasoft delivered a high-quality website and met all expectations. A detailed QA style ensured accuracy during the process and Kanhasoft provided value and a good working relationship. Advocacy groups are impressed by demonstrations and users are pleased.

Dan Engel

Kanhasoft completed the all of the project specifications within the designated timeline and internal personnel are happy with the quality. The team's prompt communication and level of past experience in the industry helped them deliver a product that surpassed all expectations.

Chris_Abra

Kanhasoft helped the client build a successful product, enabling them to record a client NPS of 75% with about 1,250 customers. They also supported the client to achieve a 100% growth rate. Moreover, the vendor delivered clean code and architecture, resulting in a reliable app with minimal downtime.

Jörg Siegel

Kanhasoft delivered the first full version of the MVP in less than four weeks. The team communicates seamlessly and responds to queries promptly. They know how to fill the blanks in a not-so-ideal specification with minimal direction.

Bernd Schossmann

The KanhaSoft team is readily accessible and good at translating ideas into fully-developed platforms. Whether it's matchmaking or client and employee management, they created highly customized, user-friendly platforms that functioned well and reduced business costs.

Ingvild Sundland

Working with Kanhasoft has been fantastic. They exceeded our expectations with fast responses, clear communication, and technical expertise. They handled last-minute changes with ease and delivered tailored solutions. Their automation skills helped us streamline processes and save time. Kanhasoft truly felt like part of our team. If you need reliable web developers, Kanhasoft is a partner you can trust.

Alexandria Pegnato

At Avnew Health, partnering with Kanhasoft for our CRM development and integration was a great experience. They helped us maintain an IPD-compliant environment while ensuring the CRM worked seamlessly. The project stayed on time, on budget, and was well managed via Asana. Their responsiveness over Zoom and Google Meet impressed us. Kanhasoft has been a reliable, skilled partner from start to finish.

Mark Meyocks

Kanhasoft delivered a custom ERP system that transformed how we operate at Secro. They improved our efficiency by over 40% and reduced document processing time dramatically. Their team handled project management flawlessly and adjusted quickly to any changes we needed. Their technical skill and professionalism made the process smooth and exceeded our expectations.

Michele Sancricca

Your Business, Your CRM, Tailored Solutions Without Complexity.

We build AI-Powered custom CRM solutions designed to fit the way your business actually operates. No unnecessary features. No rigid workflows. Just practical CRM tools that help you manage customer relationships, automate key processes, and support smarter, scalable growth. From CRM strategy to implementation, every solution is tailored to your specific business needs.

Our CRM platforms centralize customer data, streamline communication across teams, and deliver real-time insights, enabling better engagement, improved efficiency, and long-term scalability.

Fully customizable modules for your sales, marketing, and support workflows
Automated processes to reduce errors and save time
Secure infrastructure to protect sensitive customer information
Real-time reporting and dashboards for better decision-making
Scalable CRM built to grow alongside your business

Better Organization & Data Accessibility

A well-designed AI-Powered custom CRM keeps all customer information structured, accessible, and easy to manage, eliminating data silos and saving valuable time.

  • Centralized storage of customer profiles and interaction history
  • Quick access to critical customer information
  • Reduced time spent searching for data
  • Organized, consistent, and reliable customer records

Streamlined Team Communication

AI-Powered Custom CRM software improves collaboration by ensuring every team works with accurate, up-to-date customer data across departments.

  • Faster access to leads, accounts, and interaction history
  • Improved collaboration between sales, marketing, and support teams
  • Reduced miscommunication and operational delays
  • More efficient and transparent internal workflows

Deeper Customer Understanding

Custom CRM solutions help businesses capture meaningful customer data, enabling personalized engagement, targeted marketing, and focused sales strategies.

  • Better visibility into customer behavior and preferences
  • More effective and targeted marketing campaigns
  • Smarter product, service, and engagement decisions
  • Improved sales effectiveness and conversion rates

Clear Reporting & Actionable Insights

Consistent data entry and centralized information make reporting accurate, reliable, and easy to analyze, helping leadership teams make informed decisions with confidence.

  • Standardized reporting across teams
  • Clear visibility into sales performance and pipelines
  • Easier tracking of KPIs and business metrics
  • Greater control over sales and operational performance

Our CRM Software Development Portfolio

Explore how we design and deliver AI-Powered custom CRM software solutions that solve real business challenges, streamline operations, and drive measurable growth for organizations across industries.

Comprehensive Caregivers Recruitment Platform – ATS

Comprehensive Caregivers Recruitment Platform – ATS

  • React js
  • Node.JS
  • PostgreSQL
  • Indeed
  • Zoom
  • Stripe
  • Facebook
  • Instagram
  • Google Jobs

The Marketplace for Caregiver Recruitment is a web-based, mobile-responsive platform developed by Kanhasoft to streamline the caregiver hiring process for home care agencies, private employers, and caregivers. The platform offers a centralized ecosystem to manage job postings, caregiver applications, onboarding documentation, and training certification—all with role-specific dashboards and automation.

Custom SaaS-based Amazon Seller Application

Custom SaaS-based Amazon Seller Application

  • Angular
  • Jquery
  • Mysql
  • Bootstrap
  • Stripe
  • Highcharts
  • AWS
  • CodeIgniter

Its all in one platform SaaS based solution for Amazon sellers to grow their business smarter, faster & easier. This amazon seller software offers innovative & effective solutions like Product research, Inventory Management & tracking expenses, Report Tool, Feedback Solicitation, Review Management & Data Analytics, all in one single solution. So in short, it is one stop solution focusing on Amazon sellers with a goal to automate their amazon business.

Custom Soil Pollutant Management CRM System

Custom Soil Pollutant Management CRM System

  • Node
  • Reactjs
  • MongoDB
  • Mapbox
  • Graphql

This is a SAAS-based web & mobile application for the soil industry where users can manage soil pollutant and generate different kinds of reports. Users can create a project and inside it, they can create campaigns, probing, and samples. The core part is pollutant analysis where users can import samples lab analysis result and compare it with standard disposal. The system provides great visualization for your soil data. This is a complete digital solution for the soil industry

Custom CRM & ERP For Apparel Industry

Custom CRM & ERP For Apparel Industry

  • Yii
  • Angular
  • Jquery
  • Mysql
  • Stripe
  • Bootstrap

SaaS based CRM & ERP system especially developed for Custom Apparel organizations which allows them to manage its Inventory, Customer management (CRM), Quotes, Purchase orders, Sales orders, Custom workflow, Invoices, Pick list, Receive list and Product management. System shares a very similar flow in product management, product price break, quotes, customers; sales order, purchase order, pick list and inventory management. There will be a calendar view of the scheduled jobs, a calendar view of the scheduled completion/ship date, and a list view that is filterable by process or job status.

Custom Human Resource Management CRM System

Custom Human Resource Management CRM System

  • React js
  • Python
  • Django
  • PostgreSQL
  • Rest API

The Human Resource Management System (HRMS) is a SaaS-based platform designed to streamline and automate all aspects of human resource management. From employee onboarding to payroll processing, attendance tracking, performance evaluation, and career development, this system empowers HR professionals to handle tasks efficiently. With a unique gaming theme, the HRMS platform enhances user engagement and experience while ensuring compliance with HR policies and labor regulations. The system integrates AI-driven insights, LinkedIn connectivity, and project management tools, making it a one-stop solution for modern workforce management.

Custom Shift Booking Management CRM System

Custom Shift Booking Management CRM System

  • React js
  • Laravel
  • Rest API
  • AWS
  • MySQL

The Shift Booking Management System for the Healthcare Industry is a comprehensive SaaS-based platform designed to simplify and automate the process of managing healthcare professionals’ schedules and payments. The solution empowers healthcare organizations to efficiently track candidate details, compliance records, booking histories, and payment statuses, all from one centralized, cloud-based application.

Custom Recruitment Management System

Custom Recruitment Management System

  • React js
  • Laravel
  • Rest API
  • MySQL

The Shift Booking Management System for the Healthcare Industry is a comprehensive SaaS-based platform designed to simplify and automate the process of managing healthcare professionals’ schedules and payments. The solution empowers healthcare organizations to efficiently track candidate details, compliance records, booking histories, and payment statuses, all from one centralized, cloud-based application.

Custom CRM Software for Franchise Businesses

Custom CRM Software for Franchise Businesses

  • React.js
  • Next.js
  • Node.js
  • Serverless
  • Lambda
  • PostgreSQL
  • Twilio
  • SMS & Call
  • APIs
  • Rest APIs
  • HubSpot
  • AWS

The Franchise CRM & Deal Management Platform is a robust, web-based solution built to empower franchise businesses in USA with seamless customer relationship management, deal tracking, and automated communication. This system was developed for a leading franchise network in the beauty and wellness industry, where each franchise location required independent yet centrally managed CRM capabilities.

Custom CRM Software for Lead and Project Management

Custom CRM Software for Lead and Project Management

  • Node
  • Reactjs
  • Python
  • Django
  • Postgresql
  • Graphql

kanhasoft offers a fully integrated cross-functional CRM solution that helps you build customer loyalty & increase revenue across sales, service, and operations. We provide automation with simple, intuitive workflow & task automation. Our fully customizable CRM solution allows you to add leads, update deals, search for past interactions, create google calendar events & follow tasks right from your Gmail inbox. Our CRM system provides features that fit your business, whether it's marketing management or lead management.

Custom CRM Software for SME & Small Businesses

Custom CRM Software for SME & Small Businesses

  • PHP
  • Slim Micro Php
  • Mysql
  • html
  • Javascript
  • Twilio

Large-scale generalized CRM system developed for small to medium companies. The system allows management of leads, contacts, multiple pipelines for opportunities, events, tasks, discussion board, document management, Twilio integration for browser calling & SMS, interactive dashboard, and intuitive reports.

Insurance Audits & Policy Management Custom CRM & ERP Software

Insurance Audits & Policy Management Custom CRM & ERP Software

  • HTML 5
  • CSS 3
  • Angular JS
  • PHP
  • Laravel
  • Python
  • AWS, S3 Bucket
  • Google APIs
  • Google Maps API
  • Calendar APIs

This platform is a comprehensive CRM system designed by insurance professionals, for insurance companies. It’s a space where various users, including schedulers, auditors, billers, and carriers, can efficiently manage policies, audits, and billing workflows. Whether you're handling policy updates, scheduling audits, or managing billing inquiries, this system is designed to streamline complex tasks and ensure accuracy across all operations.

Custom ERP & CRM System for Translation Industry

Custom ERP & CRM System for Translation Industry

  • PHP
  • Angular
  • Mysql
  • S3 Bucket

This is a custom Project management and an ERP tool for a translation company. The application aligns with the major operations of the company and allows user to manage their staff, freelancers, clients, projects, jobs, invoicing and detail reporting. Admin can assign project to a freelancer and can track the progress of the project along with its tasks. A knowledge base is provided for the users for company updates and other activities.

Production and Logistics AI-powered ERP & CRM Software

Production and Logistics AI-powered ERP & CRM Software

  • React.JS
  • Node.JS
  • PostgreSQL
  • REST APIs
  • AWS S3
  • Docker

Kanhasoft partnered with a leading mid-sized manufacturing company in USA to design and develop a comprehensive, web-based Production and Logistics ERP solution. The platform was built to streamline production planning, inventory tracking, procurement, and logistics operations across multiple plants and warehouses. The system functions as a centralized ERP that integrates Production Management, Inventory, Procurement, Sales, and Logistics into a single intuitive platform. By replacing siloed tools and manual processes, the ERP helped the client achieve end-to-end visibility, real-time reporting, and operational efficiency.

AI-Powered Musician Growth & Community Web Platform

AI-Powered Musician Growth & Community Web Platform

  • React js
  • Next JS
  • Express JS
  • MongoDB
  • Stripe
  • Calendly API
  • OpenAI
  • Heap
  • OAuth

A UK-based client partnered with Kanhasoft to build a feature-rich web application tailored for emerging musicians. The platform was envisioned as a holistic digital space where artists could grow their personal brand, connect with a like-minded community, access expert mentorship, and monetize their work.

Custom Analytics Platform for Walmart Sellers

Custom Analytics Platform for Walmart Sellers

  • React JS
  • Node JS
  • Postgresql
  • Python
  • AWS

Kanhasoft developed a robust, real-time analytics SaaS platform designed specifically for Walmart sellers in the USA. The dashboard enables sellers to track their performance across sales, advertising (PPC), profitability, and keyword ranking—all pulled directly from Walmart’s live APIs. Built over a 24-month development cycle, the platform transforms complex data into easy-to-understand dashboards that help eCommerce brands optimize their strategies and grow profitably.

Storage Space CRM & Marketplace

Storage Space CRM & Marketplace

  • PHP
  • Angular
  • SaaS

A custom CRM & Marketplace solution developed specifically for the storage space industry. We developed this solution for our client based in South Africa to reduce the gap between customers and storage space companies. General users can search for their required storage unit with various parameters and select the right facility to make a booking with. Storage companies on the other hand, can register and setup their entire business operations within the portal. The connected mobile apps are perfect for the every entity to get a quick glance on their operations.

Dating & Matchmaking Platform

Dating & Matchmaking Platform

  • PHP
  • Angular
  • Stripe
  • Firebasedb

A Dating and matchmaking platform for Norway. The platform helps people find their best match based on their partner preferences. For each registered user, there is a matchmaker assigned by admin. The system has an inbuilt algorithm which automatically suggests the best match for a user based on their preferences. Real time chatting enables users to get to know each other and they can also request for a date. This is a subscription based site with 3 plans to choose from and ad-hoc services.

E-learning platform for Children

E-learning platform for Children

  • Node
  • Reactjs
  • Postgresql
  • Paypal
  • Stripe
  • Videocipher
  • Graphql

This is an E-learning platform for Children. They learn basic fundamentals of maths through short video tutorials. The aim of the system is to improve the mathematics fundamentals of the Children. Parents have complete access to track their child's activities. In this application, we have integrated a Videocipher to host all videos and stripe & PayPal integration for payments.

Benefits of  AI-Driven Custom CRM Software Development

SaaS-based CRM software development enables businesses to streamline internal operations while creating scalable, subscription-based AI-Powered CRM products designed for long-term growth. A well-built SaaS CRM supports efficiency, recurring revenue, and continuous innovation.

Improved Internal Efficiency

Improved Internal Efficiency

AI-Powered SaaS CRM systems centralize customer data, automate workflows, and improve collaboration across teams, resulting in higher productivity and smoother day-to-day operations.

Recurring Revenue Model

Recurring Revenue Model

A SaaS-based CRM allows you to offer your solution on a subscription basis, generating predictable recurring revenue while lowering upfront costs for customers.

Scalable Business Growth

Scalable Business Growth

AI-Powered SaaS CRM platforms are designed to scale effortlessly as your user base grows, enabling expansion without heavy infrastructure or operational investments.

Continuous Updates & Innovation

Continuous Updates & Innovation

The SaaS delivery model supports ongoing feature enhancements, performance improvements, and security updates, keeping your CRM competitive, secure, and future-ready.

Market Expansion Opportunities

Market Expansion Opportunities

Launching a SaaS CRM opens opportunities to serve multiple organizations, expand into new markets, diversify revenue streams, and strengthen your brand presence within the CRM ecosystem.

Lower Financial Risk

Lower Financial Risk

Subscription-based revenue reduces financial uncertainty compared to traditional licensing models, enabling better forecasting, planning, and resource allocation.

Global Accessibility

Global Accessibility

Cloud-based SaaS CRM solutions allow teams and customers to access the platform anytime, anywhere, supporting remote teams, global operations, and faster decision-making.

Custom SaaS-Based CRM

Custom SaaS-Based CRM

We transform your custom CRM into a fully scalable SaaS platform, enabling you to offer it as a subscription-based product and generate recurring revenue while serving multiple customers from a single, secure system.

Our Upwork Track Record

  • kanhasoft logo
    Time Zone
    Ahmedabad, India (UTC+5:30)
  • 100% Job Success
    100% Job Success
    TOP RATED
    TOP RATED
  • Upwork
Web and Mobile app development
Web and Mobile app development
Web scraping and data intelligence service
Web scraping and data intelligence service
Custom Business and workflow solutions
Custom Business and workflow solutions
IT Staff Augmentation
IT Staff Augmentation
Amazon and Walmart seller apps
Amazon and Walmart seller apps
AI/ML Integration and Development
AI/ML Integration and Development

Our AI-Powered Custom CRM Software Development Process

We follow a structured, transparent CRM development process designed to ensure clarity, scalability, and successful user adoption, from initial discovery to long-term support.

01

Discovery & Requirement Analysis

We begin by understanding your business workflows, customer engagement processes, and operational challenges. This phase helps define a CRM solution aligned with your goals, users, and data requirements.

  • Review existing processes, systems, and pain points
  • Identify automation and optimization opportunities
  • Gather requirements from key stakeholders
  • Define data sources, integrations, and dependencies
  • Understand user roles, permissions, and access needs
02

CRM Architecture & Solution Design

Our experts design a scalable and secure CRM architecture aligned with your business objectives and existing tool ecosystem. This ensures the CRM is flexible, future-ready, and easy to extend.

  • Map user journeys and CRM workflows
  • Define CRM modules, features, and functionality
  • Plan integrations with third-party systems and tools
  • Select the appropriate technology stack
  • Define timelines, milestones, and project scope
03

CRM Development & Testing

We build high-performance, secure CRM solutions using best development practices and continuous testing to ensure reliability, accuracy, and usability.

  • Develop AI-Driven custom CRM features and user interfaces
  • Integrate APIs, third-party tools, and external systems
  • Perform functional, security, and usability testing
  • Validate system performance and data accuracy
  • Prepare and deploy the CRM for production use
04

Deployment, Training & Support

We ensure smooth CRM adoption through structured deployment, user training, and ongoing support, helping teams get value from the system quickly and consistently.

  • CRM deployment and environment setup
  • User onboarding and role-based training sessions
  • Post-launch monitoring and performance optimization
  • L1, L2, and L3 support as required
  • Continuous improvements and feature enhancements

Technology Stack for Custom CRM Software Development

We use modern, scalable, and secure technologies to build high-performance custom CRM platforms that support seamless integrations, reliable data handling, and long-term scalability as your business grows.

  • React.js
    React.js
  • Next.js
    Next.js
  • Angular.js
    Angular.js
  • Javascript
    Javascript
  • Tailwind
    Tailwind
  • Bootstrap
    Bootstrap
  • CSS3
    CSS3
  • HTML5
    HTML5
  • Vue.js
    Vue.js
  • Material UI
    Material UI
  • Redux
    Redux
  • Node.js
    Node.js
  • Python/Django
    Python/Django
  • PHP
    PHP
  • Laravel
    Laravel
  • Yii
    Yii
  • CodeIgniter
    CodeIgniter
  • Open AI
    Open AI
  • Gemini
    Gemini
  • Claude
    Claude
  • Grok
    Grok
  • Docling
    Docling
  • Milvus
    Milvus
  • Weaviate
    Weaviate
  • LangSmith
    LangSmith
  • LangFlow
    LangFlow
  • LangChain
    LangChain
  • LangGraph
    LangGraph
  • Codex
    Codex
  • Whisper
    Whisper
  • LlamaIndex
    LlamaIndex
  • AllenNLP
    AllenNLP
  • AWS
    AWS
  • Google Cloud
    Google Cloud
  • Azure
    Azure
  • Digital Ocean
    Digital Ocean
  • Linode
    Linode
  • Tencent Cloud
    Tencent Cloud
  • Postgre SQL
    Postgre SQL
  • Mongo DB
    Mongo DB
  • MySQL
    MySQL
  • Redis
    Redis
  • Amazon RDS
    Amazon RDS
  • OrientDB
    OrientDB
  • VS code
    VS code
  • Slack
    Slack
  • Asana
    Asana
  • Jira
    Jira
  • Github
    Github
  • Postman
    Postman
  • Github Copilot
    Github Copilot
  • Docker
    Docker
  • CI/CD
    CI/CD
  • Atom
    Atom
  • Kubernetes
    Kubernetes
  • MySQL
    MySQL
  • Sublime Text
    Sublime Text

Core Custom CRM Modules and Features 

Our AI-Powered custom CRM systems are built with modular architecture, allowing you to implement only what you need today and scale functionality as your business grows. 

User & Access Management
User & Access Management
  • Role-based access and permission controls
  • Team and hierarchy management
  • Activity logs and audit trails
  • Secure authentication and session controls
Lead & Opportunity Management
Lead & Opportunity Management
  • Lead capture from multiple sources
  • Source tracking and assignment rules
  • Custom sales pipelines and deal stages
  • Deal value tracking, win/loss analysis, and forecasting
Contact & Account Management
Contact & Account Management
  • Centralized contact and company profiles
  • Complete interaction and communication history
  • Custom fields and data relationships
  • Secure data import and export
Task & Activity Management
Task & Activity Management
  • Tasks, reminders, and follow-ups
  • Meetings and calendar synchronization
  • Notifications and alerts
  • Productivity and activity tracking
Marketing & Campaign Management
Marketing & Campaign Management
  • Email, SMS, and WhatsApp campaigns
  • Audience segmentation and targeting
  • Automated marketing journeys
  • Campaign performance analytics and lead nurturing
Document & File Management
Document & File Management
  • Secure file storage and document organization
  • Proposal and quotation templates
  • Version control and access permissions
  • E-signature and approval workflows
Quotation, Billing & Invoicing
Quotation, Billing & Invoicing
  • Quote generation and approval workflows
  • Invoicing with taxes and discounts
  • Payment tracking and status updates
  • Integration with accounting systems
Customer Support & Ticketing
Customer Support & Ticketing
  • Ticket creation and categorization
  • SLA management and escalation rules
  • Assignment and status tracking
  • Customer communication history
Mobile CRM
Mobile CRM
  • Responsive web CRM or native mobile apps
  • Quick lead and activity updates
  • Call logging and push notifications
  • Limited offline access (where required)
Automation & Workflow Engine
Automation & Workflow Engine
  • Rule-based workflows and triggers
  • Automated lead and task assignments
  • SLA alerts and notifications
  • Automated customer communications
Reporting & Analytics
Reporting & Analytics
  • Real-time dashboards and KPI tracking
  • AI-Powered Sales, conversion, and pipeline reports
  • Team performance analytics
  • Custom report builder and data exports
AI & Advanced Intelligence
AI & Advanced Intelligence
  • AI-powered lead scoring and prioritization
  • Predictive deal closure insights
  • Smart follow-ups and reminders
  • AI-generated emails, summaries, and chatbots
Security, Compliance & Audit
Security, Compliance & Audit
  • Data encryption and secure storage
  • Audit logs and activity monitoring
  • GDPR and compliance controls
  • IP restrictions, backups, and session management
Integrations & APIs
Integrations & APIs
  • REST APIs and webhooks
  • Integration with ERP, marketing, and payment systems
  • Bi-directional data synchronization
  • Custom integration utilities
Integrations & APIs
Stop adapting your business to rigid CRM tools.

Stop adapting your business to rigid CRM tools. Schedule a meeting with KanhaSoft to design a flexible, AI-powered custom CRM that fits your operations, scales easily, and drives smarter decisions.

Top 10 Benefits of Building a SaaS-Based Custom CRM

A SaaS-based custom CRM isn’t just software; it’s a business asset. Instead of adjusting your teams to fit a generic tool, you build a system that fits how your business actually works and grows.

Built Around Your Processes

Your CRM follows your sales cycles, approvals, and workflows, so teams adopt it faster and work more efficiently.

You Own the Product

No vendor lock-in. You control the code, data, roadmap, and future integrations.

AI Where It Truly Helps

Use AI for lead scoring, follow-ups, forecasting, and retention, without unnecessary complexity.

Easy to Scale (Multi-Tenant SaaS)

Add users, companies, or even white-label partners without rebuilding the system.

Predictable Recurring Revenue

Subscriptions, per-user pricing, and add-ons create steady monthly revenue.

Faster Feature Releases

Build and launch features based on real customer demand, not third-party roadmaps.

Deep Integrations Keep Customers

ERP, accounting, payments, email, WhatsApp, and AI tools, all in one system.

Role-Based Dashboards

Sales, managers, and executives see exactly what they need, nothing extra.

White-Label Opportunities

Resell your CRM through partners, agencies, or industry specialists.

Long-Term Competitive Advantage

Over time, your CRM becomes harder to replace, helping you retain customers and scale faster.

Industries We Serve

As a custom CRM software development company, we have delivered scalable, industry-specific CRM solutions to businesses across the UK, USA, Europe, and India. Our CRM systems are designed around unique workflows, customer journeys, and operational requirements, helping organizations improve engagement, efficiency, and long-term growth.

Industries We Serve

Frequently Asked Questions

We have delivered custom CRM software solutions across a wide range of industries, including real estate, manufacturing, fintech, construction, education, logistics, inventory-driven businesses, food & beverage, media, and service-based organizations. Each CRM is designed around industry-specific workflows, data structures, and customer journeys.
SaaS-based CRM development helps businesses streamline internal operations while building scalable, subscription-based CRM products. It enables recurring revenue, global accessibility, continuous feature updates, and lower infrastructure and maintenance costs — making it ideal for fast-growing and distributed organizations.
Our custom CRM solutions include lead and contact management, opportunity tracking, communication logging, workflow automation, email and drip campaigns, scheduling, reporting dashboards, mobile access, secure data migration, and integrations with tools such as Gmail, Xero, Calendly, Twilio, Zapier, and more.
Custom CRM systems standardize data capture and centralize information across teams, resulting in accurate, consistent, and easy-to-analyze reports. This allows leadership teams to track performance, monitor pipelines, and make confident, data-driven decisions.
Our CRM development process includes discovery and requirement analysis, solution architecture and design, CRM development and testing, deployment, user training, and ongoing support. This structured approach ensures usability, scalability, and long-term success.
No. Kanhasoft specializes exclusively in fully custom CRM software development. We do not customize off-the-shelf CRM platforms such as Zoho or Salesforce. However, we can integrate these tools with custom-built CRM systems or enhance existing custom CRM solutions.

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About Your Project

About Your Project

We are here to build your software project and help you succeed & grow your business.