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Custom CRM & Marketplace Software for the Storage Industry

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15 Months

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South Africa

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Project Brief

Genie Manager is a SaaS based Marketplace also called CRM tool especially developed for self-storage companies. Kanhasoft has developed it for one of the leading real estate property company based in Johannesburg, South Africa. This booking platform allows general users to book space/units on rent from storage space companies registered on the platform. System also has CRM features, ticketing system, task scheduler, calendar view and detail reporting system.

Technologies

  • CodeIgniter

    CodeIgniter

  • Angular

    Angular

  • Jquery

    Jquery

  • Mysql

    Mysql

  • Saas

    Saas

Client's Need

A well reputed self-storage company based in South Africa uses multiple web applications to manage their business including bookings of storage unit, invoices, quotes, leases, and move in & move out requests of tenants etc. To place all these requirements at one place client engaged kanhasoft to build an online SaaS based marketplace for a self-storage industry and wants to offer a value added tool to them that benefits both customers and the self-storage companies.
In addition to this, client came with an idea to have a mobile application for the companies and the tenants to make the system more users interactive and convenient.
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Challenges

Existing system used by client was not scalable as it was developed using old stack of technologies

The core component i.e. Multi-tenant architecture support was missing.

As client uses multiple systems to manage the business, the biggest obstacle faced by client was reporting constraint.

Others issues includes manually monitoring the system, performance issues, data collection from multiple applications, outdated technologies used etc.

Solutions

Multi-tenant solution for storage companies into self-storage industry.

Implementation of complex workflow and business logics.

Migration to new technologies.

Around 20 types of different reports are generated into the system.

Developed Mobile Application where users can have a quick glance of the system activities.

Key Features

SaaS based solution on SOA architecture and multi-tenancy along with an auto creation of subdomain & separate database.

Various business configurations for storage companies

Role based access rights and permissions to access system

Marketplace for users to search, filter & view facilities

Various statuses of units like available, under maintenance, to be vacated, etc.

Management of facilities, units, their detailed information, photos & availability

Online booking feature with online payment and debit order authorization via web or mobile app

Management of invoices, payments, ticketing, work order operations

Generating various important reports and displaying the same in Graphical & tabular format

Live chat feature for users within organization to chat & document sharing

Integration with XERO Accounting API and SAGE Payment API

GPS based facility searching for general users looking to rent a facility

Conduct move-ins with QR code scanning and 2-factor authentication of leases

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