We’ve said it once (or maybe a thousand times—who’s keeping track?), but we’ll say it again: our industry loves buzzwords. We also love them. Why deny it? We practically eat them for breakfast, lunch, and, well, the occasional midnight snack (especially if it’s served with a side of piping-hot coffee). Read More
We’ve been around the Amazon Seller block a few times (not literally, though we do think “Amazon Street” would have a certain charm). Over the years, we’ve witnessed a lot of buzzwords—Artificial Intelligence, Big Data, Machine Learning, Blockchain—tossed around like confetti at a sales convention. But here’s one we wholeheartedly Read More
We are big fans of anything that saves time—especially if it means we can sneak in an extra coffee break (or three). When it comes to SaaS Software Development, we’ve often found ourselves explaining to clients, friends, and random acquaintances in line at the grocery store (they never ask, but Read More
We have a theory (admittedly, it’s only half-baked—but that’s how we like our ideas sometimes) that the future of technology is unfolding right before our eyes in subtle bursts. We see it in the chatbots that respond to customer queries as if they’ve known our problems all along, in the Read More
Introduction: My Accidental Love Affair with AI Let me start this off with a confession: I was once an AI skeptic. Shocking, I know—given that I’m currently writing words (give or take) praising the wonders of AI in Product Development, machine learning (ML). But it’s true. My earliest memories of Read More
Look, I get it—“workflow applications” aren’t exactly what you’d call a page-turner of a topic. I can already sense your eyes glazing over. It’s like reading a syllabus for a college course you only signed up for because you needed the credits. But humor me for a moment. Actually, humor Read More
Hey folks, welcome to this wild and thrilling journey into AI and Machine Learning — where it seems like the software is getting smarter than most of our coworkers (yep, I’m looking at you, Kevin). CRM systems, at their core, have always been about managing customer relationships (hence the name), Read More
