Hey folks, welcome to this wild and thrilling journey into AI and Machine Learning — where it seems like the software is getting smarter than most of our coworkers (yep, I’m looking at you, Kevin). CRM systems, at their core, have always been about managing customer relationships (hence the name), Read More
If you’re sitting there, half-awake at your desk, wondering whether you should spend the next six months of your life elbow-deep in Flutter or React Native, welcome to the club. It’s a decision that’s about as fun as deciding between flat-earther conventions or a multi-level marketing scheme—both seem promising until Read More
Alright, so you’ve been handed the task of integrating a shiny new workflow application with your existing (slightly dusty) system. And let me guess—some higher-ups just fell in love with this new software that promises “productivity gains” and “streamlined processes.” Now it’s your job to get this fancy new toy Read More
Predictive Analytics and AI in Custom CRM Software I remember the first time someone told me that AI was going to “predict everything.” It was back in 2016. I was at a conference (you know, one of those ones with endless coffee breaks and people who never want to make Read More
Let me take you back to the late ’90s, when everyone was in a frenzy about “the cloud.” Not the fluffy, cotton-candy sort—no, this was about getting our stuff off our local hard drives and onto someone else’s server (because that seemed like a good idea at the time). Today, Read More
Michael Arrington-Style Prognostications (Because Why Not?) Okay, so you want to know what’s coming up for enterprise web apps in the next six years? Future Trends in Enterprise Web Applications will shape how we think about technology. Well, let’s just say if we could accurately predict the future, we’d be Read More
Let’s just say, right off the bat, that the retail behemoths we love to hate—Amazon and Walmart—have reshaped how the world shops (and, more importantly, how it prices). And if you’re a seller looking to maximize your profit margins, custom pricing tools are essential. You better believe there’s a reason Read More
You know, real-time analytics in CRM systems is like a double-shot espresso—sharp, efficient, and suddenly you’re seeing everything a lot more clearly. (Also, there may be some mild palpitations involved.) But really, if you’re still relying on old-school, 24-hour reports for your sales data, I have one question for you: Read More
Let’s talk about the future. No, not flying cars or jetpacks (we’ll leave that to sci-fi writers). I’m talking about the Future of Web Applications Development—the world where new tech, user demands, and that age-old struggle between keeping up and catching up play out in real time. Web development is Read More
Customer service, CRM systems, and chatbots—oh my. Individually, they’re all fine (kind of), but when you put them together, you start to get this futuristic idea that somehow, this trio will swoop in and “revolutionize” the way companies handle their customers. I know, I know—it’s hard not to roll your Read More
