Introduction When it comes to choosing between a Readily Available CRM Vs. Custom CRM, businesses often find themselves in a technology tug-of-war (frequently without even realizing there’s a rope—and a budget dangling at the end of it). At Kanhasoft, we’ve seen this play out repeatedly. A team jumps into an Read More
Introduction Let’s be honest—most businesses don’t choose to live in CRM purgatory. They stumble into it one clunky click at a time. You sign up for a well-reviewed, “intuitive” Custom CRM for Business. You spend the first three weeks configuring fields, customizing views, adjusting permissions, and googling “why won’t my Read More
Introduction We’ve all been there—stuck in yet another “CRM pitch” that feels like someone tripped over the “boring button” and promptly fell asleep on your keyboard. Well, fasten your seat belts (figuratively speaking—unless you’re into unusual UX metaphors), because we’re about to make CRM software sound not just intriguing… but Read More
Introduction Let’s be honest—when most people hear “CRM,” the first thought that pops into their head is a glorified contact book (you know, the kind where names, numbers, and emails gather dust until someone remembers them). We’ve heard clients confess that they initially saw CRM as nothing more than a Read More
The CRM Buzz — And Why It’s Louder Than Ever We can’t help but notice—the murmur around CRM isn’t another passing fad; it’s the roar of a stadium, packed to the rafters with businesses who’ve realized that treating customers like—well, numbers—is about as effective as expecting your cat to do Read More
Introduction We’ve all been there—testing out yet another off-the-shelf CRM tool with fingers crossed and hopes high. The homepage looks promising, the demo video is slick, and the pricing page practically begs you to click “Start Free Trial.” Fast forward a few weeks, and what began with optimism ends in Read More
Understanding the Basics of CRM Systems We begin (as all grand adventures do) with the fundamentals of Customer Relationship Management systems — or CRM, for those of us who prefer acronyms for breakfast. A CRM system is essentially the digital nerve center where customer data, interactions, sales funnels, support tickets, Read More
