Author: Manoj Bhuva

AI-enabled knowledge base support in customer service innovation

AI-Enabled Knowledge Base: The Future of Self-Service Support

AI-enabled knowledge base

Ah, self-service support—once the cousin of dial-up internet and fax machines, now poised to be the superhero of modern CX (that’s Customer Experience for the acronym-averse). But folks, we’re not talking about your grandpa’s FAQ page. Enter the AI-enabled knowledge base—a game-changer so transformative it’s making traditional help desks quake in their cubicles. Now, before you roll your eyes at another “AI is the future” proclamation, let’s level. We at Kanhasoft have been known to get a little starry-eyed over AI (fine, a lot). Still, this time, it’s not hyperbole—it’s happening, and fast. So buckle up, dear reader, as we Read More

AI-Powered PWAs The Future of Web Apps in 2025

AI-Powered PWAs: The Future of Web Apps in 2025

AI-Powered PWAs

Introduction to AI-Powered PWAs We won’t sugarcoat it—web apps used to be the awkward cousin at the app family reunion. Remember the days of buffering spinners, sad offline pages, and that one friend who insisted that “web apps are the future” while staring at a spinning loading circle? Well, guess what? That friend might finally be right. In 2025, AI-Powered PWAs have emerged from their chrysalis, transforming into sleek, intuitive, and surprisingly empathetic platforms that no longer elicit eye-rolls from developers (well, maybe fewer eye-rolls). This fusion of AI and PWA technology isn’t a buzzword salad—it’s a tangible shift in Read More

Custom Software Solutions

How Custom Software Solutions Improve Customer Experience

Custom Software Development

A Short Preface We Definitely Didn’t Overthink We’re no strangers to the gospel of “customer is king”—but (plot twist) that monarch has become crankier, savvier, and decidedly allergic to spinning hourglasses. When every swipe, tap, and “Ugh, why won’t this load?” threatens brand exile, custom software solutions move from nice‑to‑have to existential. Lest anyone accuse us of exaggerating, picture the modern buyer: eyes darting between two monitors, three browser tabs, and a smartwatch that vibrates every time a dog on TikTok sneezes. Attention spans? Shorter than the line for pineapple pizza. Loyalty? A myth unless you provide near‑telepathic service. We’ve Read More

Web Scraping vs Data APIs

Web Scraping vs Data APIs: Which Is Right for Your Business in 2025?

Web Scraping

Introduction: 2025’s Data Gold Rush Data has dethroned gold as the planet’s most coveted resource. Growth hackers chant Show me the data! louder than sports fans at a finals match, while product managers dream in dashboards. The unavoidable question lands on every strategy desk: Should we spin up web scrapers or integrate shiny data APIs? Kanhasoft lives on both sides of the fence. We’ve built scrapers that hoover e‑commerce listings faster than bargain hunters on Black Friday, and we’ve wired REST endpoints polished enough to impress Swiss watchmakers. We’ve also cleaned the wreckage from naïve scrapers (picture spaghetti selectors) and un‑throttled APIs (the Read More

Custom AI‑enabled CRM

How a Tailored CRM System Can Boost Your Sales Team’s Productivity

CRM Development

Introduction: Why “One‑Size‑Fits‑All” Never Fits Anyone (Especially Your Sales Reps) We’ve all experienced it: that promotional “free‑size” conference T‑shirt that’s simultaneously baggy in the shoulders yet mysteriously snug around the midsection. In fashion, one‑size‑fits‑all is a polite suggestion at best—and in software, it’s downright hazardous. Off‑the‑shelf CRMs make precisely the same promise of universality, only to strand your sales team in a sea of irrelevant fields, drop‑down menus longer than a Tolstoy novel, and workflows that feel like finishing levels in an old‑school arcade game (minus the high‑score glory). With every redundant click, productivity drains away, and morale takes a Read More

B2B vs B2C Marketplace

B2B vs B2C Marketplaces: How to Choose and Build the Right Platform

Marketplace Development

Introduction: The Marketplace Megatrend Marketplaces are eating the internet faster than we’re drinking cold brew—and that’s saying something. From steel coils to scented candles, every vertical is flirting with an Amazon‑style hub. But here’s the twist: marketplace is not one monolithic beast. At its core sit two distinct species—B2B, the slow‑burn strategist that trades pallet loads and signed contracts, and B2C, the adrenaline junkie that thrives on impulse buys and dopamine‑rich UX. Why devote to this split? Because choosing the wrong model can sink a startup faster than you can say cash‑flow crunch. We’ve watched B2C dreamers bolt on purchase‑order Read More

AI-driven Knowledge Base

Why AI‑Driven Knowledge Bases Are a Must‑Have for Businesses in 2025: 20+ Expert Tips

AI-enabled knowledge base

Introduction: Let’s Talk Knowledge Chaos (and Why 2025 Won’t Tolerate It) AI‑driven knowledge base, we’ve all been there – the frantic Slack search that spits out 237 results, the corporate wiki that looks like it was last updated when dial‑up was a thing, and the crucial “how‑to” PDF hiding three folders deep on a forgotten SharePoint. Multiply that by remote teams, expanding product lines, and a customer base that expects answers yesterday, and you’ve got what we lovingly call knowledge chaos. Enter the AI‑driven knowledge base – a dynamic, self‑learning, context‑aware system that surfaces the right answer before your coffee Read More

SaaS Product Development

How to Choose the Right Tech Stack for Your SaaS Product

SaaS Development

Launching a SaaS product is kind of like hosting a dinner party for a crowd of picky eaters—everyone has different tastes, and if you don’t plan ahead, you’ll end up with a kitchen full of half-cooked soufflés and sad microwave burritos. We’ve all been there (okay, maybe just us)—trying to stitch together the “perfect” combination of programming languages, frameworks, databases, and deployment tools only to realize midway through that we picked a stack more fragile than grandma’s china. That’s why, in this definitive guide on How to Choose the Right Tech Stack for Your SaaS Product, we’re diving deep—no, plunging—into Read More

Want real ROI from your ERP investment

Custom ERP vs Off-the-Shelf: Which is Right for Your Business?

ERP Development

Greetings, dear business innovators (and those roped into reading by overly enthusiastic managers). We’re Kanhasoft, your friendly neighborhood ERP Software Development Company that believes an ounce of humor (and possibly a gallon of strong coffee) makes the complexities of technology a lot more digestible. Because, let’s face it—no one wakes up at dawn dreaming of server configurations (although we suspect our lead developer might). Today, we want to help demystify that age-old (in tech years, anyway) conundrum: Custom ERP vs Off-the-Shelf. Have you ever felt stuck between choosing a flashy off-the-shelf solution or building your dream system from the ground Read More

Top 15+ NodeJS Packages

Top 15+ NodeJS Packages to Build Powerful Apps in 2025

NodeJS Development

We have a favorite saying around here at Kanhasoft—“Why settle for yesterday’s code when tomorrow’s has even better bugs?”—but rest assured, we mean that in the best possible way (with a jovial grin, of course). The Node.js ecosystem continues to explode with new innovations, and for Node.js app development enthusiasts, there’s nothing quite like rummaging through the Node Package Manager (NPM) in search of the hidden gem that will supercharge your next app. Welcome, dear readers! We trust you’ve brewed your coffee (or chai, we don’t discriminate) and are ready to feast your eyes on our curated list of the Read More