We know what you’re thinking: “CRM plus AI—are we finally building a robotic sales team to do the work for us?” While we’re not saying that we’d never consider having an army of adorable (and unbelievably efficient) robots manning our sales floor, that particular future might still be a few Read More
Customer Relationship Management (CRM) is the spine of any exchange that values its associations with clients. As businesses continue to develop, so does the way they manage these associations. The ordinary procedures of client advantage, even though practical in the past, are no longer sufficient in today’s fast-paced progressed world. Read More
If you’ve ever felt your soul evaporate while wrestling with a clunky Customer Relationship Management (CRM) platform, this post is for you. Because here at Kanhasoft, we’ve spent more hours than we’d care to admit tinkering, debugging, customizing—and occasionally cursing—various Custom CRM solutions. Why? Because the backbone of any thriving Read More
Customer Relationship Management (CRM)—for many of us, the phrase conjures up visions of complicated dashboards, color-coded pipelines, and oh-so-many tabs that might just drive a neat-freak to the brink of madness (and beyond). But guess what? Those days of pure chaos are, hopefully, behind us. Today, we stand on the Read More
Introduction: “Why CRM—And Why Now?” Ever find yourself in that eternal chase for the perfect Customer Relationship Management (CRM) solution—one that morphs into your best friend during tough times (the times when your leads refuse to convert or your customers stage a rebellion via angry emails and Twitter rants)? If Read More
You’re frantically digging through emails, text messages, random sticky notes, and the scribbled edges of last week’s napkin (the one you used during a 3 A.M. pizza binge—remember that?), all because you’re convinced that Bill from Accounting sent you a critical client update… somewhere. Meanwhile, your most valuable sales lead Read More
This blog regarding custom CRM software—Customer Relationship Management systems. Ever had that moment when you walk into a store—physically or virtually—and you’re greeted by name, asked about your Aunt Matilda’s birthday party last week, and offered a slice of carrot cake because, evidently, someone remembered you like carrots more than Read More
Let’s get one thing straight before we plunge headlong into the swirling abyss of acronyms and enterprise jargon: I’m not here to be your systems guru. In fact, I’m pretty sure I’d rather eat a cold bowl of oatmeal than try to dissect Enterprise Resource Planning (ERP) and Customer Relationship Read More
Let’s get one thing out of the way: running an e-commerce business is not for the faint of heart. You’re juggling inventory, shipping logistics, marketing campaigns, and, oh yeah, the customers who expect you to remember their shoe size and favorite color of sweater (because why wouldn’t you?). Enter the Read More
Hey folks, welcome to this wild and thrilling journey into AI and Machine Learning — where it seems like the software is getting smarter than most of our coworkers (yep, I’m looking at you, Kevin). CRM systems, at their core, have always been about managing customer relationships (hence the name), Read More
